The senior management team at a book publishing company has asked you, their director of learning and development, to attend their quarterly meeting to help them to understand how to best determine the type of training needed for their salesforce. At the meeting, the CEO asks whether any information about the person is important for conducting a needs assessment. How would you respond? A. We should focus the analysis on reviewing worker performance appraisal information as well as conducting a sit down meeting between the manager and direct report to discuss areas for improvement. B. We should analyze the company’s environment, goals, strategies, performance, and resources to determine our training needs. C. We should use our company’s strategic plan to identify training needs. D. We should focus the analysis on reviewing the job description and KSAOs of jobs in the company.

A (We should focus the analysis on reviewing worker performance appraisal information as well as conducting a sit down meeting between the manager and direct report to discuss areas for improvement.)

Explanation:

Well in my point of view A option is best. In Training need assessment TNA we determine the need for training by evaluation the gap between expected and actual performance of employees. One to one meeting with managers also help them to identify the improvement areas.